Warranty policy, Quality policy statement – Motorola GP68 User Manual
Page 2
Quality Policy Statement
SmarTrunk Systems, Inc., has a continuing objective to enhance our
worldwide reputation as a supplier of products and services which meet or
exceed customer requirements.
With personal commitment and pride in everything we do, all officers,
managers, and employees will work together for continuous improvement in
the processes and procedures which affect SmarTrunk’s product quality and
customer service.
SmarTrunk
TM
is a Trademark of SmarTrunk Systems, Inc.
Motorola Manual Number
68P04370J43
Warranty Policy
A
ll SmarTrunk products are guaranteed to meet or exceed published
performance specifications and are warranted against defects in material
and workmanship for a period of two (2) years from date of purchase. Third
party equipment such as radios, power supplies, antennas, etc., carry the
factory warranty of their respective manufacturers.
All warranty repairs must be performed at the SmarTrunk factory in Hayward,
California, or other factory authorized repair depot. Any unauthorized repair
attempted by the customer, alteration or modification of the equipment, damage
by external sources, or removal or alteration of the serial number label or date
code, will void the warranty. Specifically excluded from this warranty are
batteries, fuses, lamps, and damage caused by lightning, power surges, or
mechanical abuse.
Equipment for repair may be returned to the factory without prior written
authorization; however, a note must be sent with the packing list briefly
describing the nature of the defect. Repairs must be shipped freight prepaid
and will be returned freight prepaid. Shipments should be directed to:
SmarTrunk Systems, Inc.
ATTN: Repair Department
23278 Bernhardt Street
Hayward, CA 94545, U.S.A.