Motorola 9500 - Manual (Page 209)

205
The battery won’t
charge.
• Check the charger. Is it properly connected? Are its
contacts clean and dry?
• Check the battery contacts. Are they clean and dry?
• Check the battery temperature. If it is warm, let it
cool before recharging.
• Is it an old battery? Battery performance declines
after several years use. Replace the battery.
• Make sure you have a Motorola approved battery
installed. If you see
Invalid Batt . in the display,
you will not be able to charge this battery.
The battery drains
faster than
normal.
• Are you in an area of variable coverage? This uses
extra battery power.
• Is your antenna fully rotated and extended? Do you
have a clear view of the sky? This helps use less
battery power.
• Is it a new battery? A new battery needs two to three
charge/discharge cycles to attain normal
performance.
• Is it an old battery? Battery performance declines
after several years of use. Replace the battery.
• Is it a battery that hasn’t been completely
discharged? Allow the battery to fully discharge
(until the phone turns itself off) and then charge the
battery overnight.
• Are you using your phone in extreme temperatures?
At extreme hot or cold temperatures, battery
performance is significantly reduced.
You find your
phone becoming
warm during use. You may notice this during long calls or during charging.
The heat is produced by the electronic components
within your phone and is quite normal.
Your phone has
your SIM card
inside but the
display says:
• Check Card or Insert Card .
Check that the SIM card has been inserted correctly.
The contacts of the SIM card may be dirty. Turn the
phone off, remove the SIM card and rub the gold
chip on the card with a clean cloth. Replace the card
in the phone.
• Blocked or Bad Card See Supplier .
Please contact your service provider.
Your phone has a
Cellular Cassette
installed but the
display says:
Check Cassette or Insert Cassette
Check that the Cellular Cassette has been inserted
correctly.
Problem Solution