Motorola C139 - Manual (Page 23)

65 troubleshooting
troubleshooting
check here first
If your phone does not seem to work properly, read this page
first.
phone automatic power on/off
Question: My phone powers off automatically while in
standby mode. What should I do when this happens?
Answer: This phone has an on/off feature that automatically
turns the power on/off at specific times. To access this
feature:
Find it: Press M > Settings > Other Settings > Initial Setup
> Power on/off
Note: If your phone automatically switches on or off at a
specific time, please check if this feature is turned on.
changing the time on the clock
Question: The time on my phone is incorrect during normal
use. How can I change it?
Answer: The time is reset whenever you remove the
battery. This will cause the clock to display the incorrect time
the next time you turn on the power.
66 troubleshooting
Whenever you replace the battery and turn on the power, be
sure to enter the correct time and date:
Find it: Press M > Settings > Other Settings > Initial Setup
> Time and Date
storing phone numbers in phone memory
Question: How should I store phone numbers in the phone
memory?
Answer: You can save phone numbers either on SIM card or
in the phone memory. To save in SIM or phone memory:
Find it: Press M > Phonebook > [New Entry]
using the send/end key on the headset
Question: When I use the headset with my phone, nothing
happens when I press Send/End on the headset. Why?
Answer: This phone does not support the Send/End function
on the headset.
no backlight on the display
Question: During phone operation, why don’t I see a
backlight on the display?
Answer: The Backlight may be set to Off. To view and/or
change the backlight setting:
Find it: Press M > Settings > Other Settings > Initial Setup
> Backlight
67 troubleshooting
no incoming call ring tone
Question: Why don’t I hear a ring tone for incoming calls or
messages?
Answer: Check the volume setting by pressing S right or
left to adjust the volume.
no service
Question: Why does the phone display no service?
Answer: Each service provider operates at a certain
frequency band. Call you service provider to find out their
frequency band. Make sure the band selection setting on
your phone matches that frequency band.
Find it: Press M > Settings > Other Settings > Network
> Band Selection
Note: Because this feature depends on your service
provider's setting, you might not see this feature in your
phone.