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Troubleshooting – MITSUBISHI ELECTRIC A101 User Manual

Page 43

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Diamond Digital A101 Wireless USB Adaptor

4-3

3. Restart your computer and repeat the

software installation following the
instructions contained in this User Guide.

I cannot connect to an
Access Point.

• Check if the Network Type of the device

is set to Infrastructure mode.

• Check if the device has the same

Service Set Identifier (SSID) as that of
the AP.

• Check if the device and the AP have the

same Encryption. If WEP encryption is
enabled, set the same WEP keys for the
device and the AP.

• Check if the MAC address of the device

is added in the AP Authorisation Table.
Confirm this with your LAN
administrator.

• There is poor signal reception. Shorten

the distance between the device and the
access point.

I can connect to an
Access Point but I
cannot connect to the
Internet.

• Check if the device and the AP have the

same Encryption. If WEP encryption is
enabled, set the same WEP keys for the
device and the AP.

• Make sure the network protocol

parameters (IP address, subnet mask,
gateway, and DNS) of your computer
are correctly set.

• Check the proxy settings of the web browser.

Problem

Action

I cannot connect to
another station with a
wireless LAN device.

• Check if the Network Type of the device

is set to Ad-hoc mode.

• Check if the device has the same

Service Set Identifier (SSID) with that
of the other station.

• There is poor signal reception. Shorten

the distance between the device and the
station.

Troubleshooting