Motorola i390 - Manual (Page 18)

35 34
Useful Information
More Questions? Just call 1-800-639-6111,
or dial 611 on your Nextel Phone.
Q. What do I do if my phone breaks?
A. Call Nextel Customer Care at 1-800-639-6111.
Relax!
Nextel Customer Care is here to help.
There are lots of features packed into your Nextel service ...
and into your Nextel Phone. But don’t worry. If, after reading
this guide, you still have questions about coverage, billing,
Nextel Direct Connect
SM or any other service or feature, call us.
We’ll be happy to give you help, explanations and anything else
you need to enjoy your Nextel service as soon as possible!
Before you call Nextel Customer Care for service or to resolve
an issue, be sure to have your IMEI number and your model
number ready. These numbers are located behind the battery
on the back of your Nextel Phone. You’ll want to record these
numbers, and keep them handy, so that you can replace the
battery prior to making your call.
A word about error messages.
If you should see an error message with a 3-character code,
note the message and code prior to calling Customer Care so
they can best assist you in resolving the problem. For further
information, see Error Message index on page 36.
Nextel Customer Care Hotline
Call 1-800-639-6111.
Or dial 611 from your Nextel Phone.
Useful Information
Frequently Asked Questions
Q. Which services or calling features follow me when
I travel?
A. All digital cellular calling services, including Voice
Mail, Paging and related features follow you no matter
where you use your phone on the Nextel National
Network. Nextel Direct Connect
SM can only be used in
your local market.
Q. What number is dialed to reach me when I’m traveling
on the Nextel National Network?
A. Every Nextel subscriber gets a regular 10-digit Personal
Telephone Number — a 3-digit area code, plus a 7-digit
local number. This number is used just like any phone
number. And it doesn’t matter where you’re traveling ...
you’ll get the call. However, if you are traveling long
distance and someone calls you from your home market
using only your 7-digit number, you will be charged long
distance for the call.
Q. How are calls on the Nextel National Network priced?
A. Local calls are priced according to your home market rates,
no matter where you are on the Nextel National Network.
For long distance calls, you are charged a flat rate per
minute, no matter where you call in the U.S. There are no
roaming charges associated with any digital calls made
while traveling, and there are no incremental access fees
to pay for use of the network.
Q. If I live in Chicago, travel to Denver and make a local
call there, how would that call be priced?
A. Local is always local with Nextel! You would be charged
local rates, because a local call placed in Denver is a local
call, regardless of where your home market is located.
Q. How long will my battery last on standby? What is the
talk time?
A. It depends on the battery you are using. The slim+ NiMH
600 mAh battery provided with the phone has approximately
25.5 hours of standby and approximately 150 minutes of talk time.