Appendix c: troubleshooting, continued – MITSUBISHI ELECTRIC WD-73C11 User Manual
Page 29

Appendices
29
For assistance call 1(800) 332-2119
Reset Name
When to Use
How to Use
Resulting Action
System Reset
If the TV does not turn
on or off, does not
respond to the remote
control or control-
panel buttons, or has
audio but no video.
Press and hold the POWER button on
the control panel for ten seconds.
The TV will turn off. The green
LED will flash quickly for about
one minute. The changes you
made most recently, before using
SYSTEM RESET, may be lost.
TV Reset
IMPORTANT:
Use this reset
only if other
troubleshooting
has been unsuc-
cessful.
To reset all consumer-
accessible settings
and all memories to
the original factory
defaults.
Use TV Reset if the TV
can respond to con-
trols but TV behavior is
abnormal.
CAUTION: All owner-
performed setups and
adjustments will be
erased.
1. While viewing the TV, press
MENU to display the TV main
menu.
2. With the main menu displayed,
press number keys 1 2 3 to
display the Reset menu.
3. READ THE ON-SCREEN
WARNING AND INSTRUC-
TIONS.
•
If you do not wish to use this
reset, press EXIT or MENU to
back out.
•
If you wish to continue,
press ENTER to erase all
memories and settings.
The TV will start the initialization
process and then turn off.
The front green LED will start
flashing. All memory and
settings outlined in this Owner’s
Guide will need to be set again.
Appendix C: Troubleshooting, continued
Service and Custo mer Support
Service
If you are unable to correct a problem with your
TV, consult Mitsubishi Consumer Relations at
1 (800) 332-2119.
•
DO NOT adjust any controls other than those
described in this Owner’s Guide or the on-line
supplemental guide.
•
DO NOT remove the protective back cover of your TV.
Customer Support
•
To order replacement or additional remote controls,
visit our website at www.mitsuparts.com or call
1 (800) 553-7278.
• For
questions:
-
Call Consumer Relations at 1 (800) 332-2119.
-
E-mail: [email protected]
-
Website: www.mitsubishi-tv.com