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Troubleshooting – Motorola 60t User Manual

Page 145

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143

Troubleshooting

I tried to place a
call and heard an
alternating high/
low tone.

Your call did not reach the wireless
system. You may have dialed the
number too soon after turning the
phone on. Wait until the display says

Ready

before making a call.

I cannot send/
receive calls.

Make sure that your antenna is fully
extended and that you have a phone
signal (see the “Signal Strength
Indicator” item on page 25). Avoid
electrical or radio interference, and
obstructions such as bridges, parking
garages, or tall buildings.

Your phone also may have the

Restrict Calls

feature turned on. If

you know the unlock code, you can
change this setting in the security menu
(

M

>

Settings

>

Security

).

My phone has
poor reception
and drops calls.

Make sure that your antenna is fully

extended and is not bent or damaged.

Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 25). Stay clear
of any obstructions such as bridges,
parking garages, or tall buildings.

Problem

Solution