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Troubleshooting – Motorola 60g User Manual

Page 173

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171

Troubleshooting

The following refer to specific problems:

Is the earpiece
volume too low?

While on a call, press the upper volume
key on the side of your phone.

Is the other party
unable to hear
you?

Press

UNMUTE

(

+

) if necessary to

unmute the phone.

Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.

Problem

Solution

My phone was
stolen. To whom
should I report
this?

Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).

I forgot my
password.

See “If You Forget a Code or Password”
on page 163.

I pressed the
power key, but
nothing
happened.

Be sure to press and hold

P

(the

power key) until the display appears
and you hear an audible alert. (This
could take several seconds.) If nothing
happens, check that a charged battery
is installed. (See “Installing the Battery”
on page 21.)

Question

Answer