Multi-Tech Systems MT3334ZDX - Manual (Page 3)

Contents
Chapter 1 - Introduction and Description
Introduction .................................................................................................................... 5
Requirements ................................................................................................................ 5
Computer ............................................................................................................... 5
Serial Cable ........................................................................................................... 5
Telephone Line ...................................................................................................... 5
Communications Software ................................................................................... 6
Product Features ........................................................................................................... 6
Data ....................................................................................................................... 6
Fax ......................................................................................................................... 7
Voice (Model MT3334ZDXV only) ........................................................................ 7
About this Manual ......................................................................................................... 7
Chapter 1 - Introduction and Description ............................................................. 7
Chapter 2 - Installation and Connection .............................................................. 7
Chapter 3 - AT Commands, S-Registers and Result Codes ............................... 8
Chapter 4 - Testing Your Modem ......................................................................... 8
Chapter 5 - Service, Warranty & Technical Support ............................................ 8
Appendices ............................................................................................................ 8
Chapter 2 - Installation
Introduction .................................................................................................................... 9
Safety Warnings ............................................................................................................ 9
Installation Process ....................................................................................................... 9
LED Indicators ............................................................................................................. 12
Is Your MultiModemZDX Ready for Use? .................................................................. 14
Operating Your MultiModemZDX ................................................................................ 15
Simple Operations .............................................................................................. 15
Remote Configuration ................................................................................................. 16
Software Configuration ............................................................................................... 17
Hardware/Software Confirmation ....................................................................... 18
Troubleshooting ........................................................................................................... 19
None of the LEDs Light When the Modem Is On .............................................. 19
The Modem Does Not Respond to Commands ................................................ 20
The Modem Dials But Cannot Make Connection .............................................. 22
The Modem Disconnects While Online .............................................................. 24
The Modem Cannot Connect When Answering ................................................ 24
Slow File Transfer ............................................................................................... 25
Losing Data ......................................................................................................... 25
Garbage Characters on the Monitor .................................................................. 26
Chapter 3 - AT Commands, S-Registers and
Result Codes
Command Summary ................................................................................................... 27
S-Registers .................................................................................................................. 36
Result Codes ............................................................................................................... 41
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