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About the water softener system – GE GXSF39E User Manual

Page 16

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16

To remove an error code: 1. Unplug transformer.

2. Correct defect.
3. Plug transformer in.
4. Wait for at least 6 minutes. The error code will return if the reason for

the error code was not corrected.

NO SOFT

WATER

CONTROL SHOWS
WRONG TIME AND DAY,
AND/OR IS FLASHING.

CONTROL
DISPLAY
BLANK.

CONTROL DISPLAY SHOWS
CORRECT TIME AND DAY
AND IS STEADY.

Check electrical
power to control
(outlet, transformer,
power cable, all
connections).

Do manual

diagnostics.

NO POWER

POWER OK

REPAIR AS
NEEDED

CONTROL
DEFECTIVE

Do manual
diagnostics to
verify proper
function.

Electrical power was off.
Reset the correct time of
day.

Investigate reason for
power loss.

About the water softener system.

Service: Electronic Demand Time Features and Service

If you are not getting soft water, and an error
code is not displayed, use the procedures below
to find the problem. First make the following
visual checks.

VISUAL CHECKS:

1. Is there electrical power to the outlet the

water softening system transformer is
plugged into?

2. Is there sufficient salt in the storage tank?

3. Is the softener bypass valve directing water

for soft water service?

4. Is the valve drain hose open to the drain,

not more than 8

′ above the softener, and

unobstructed? If hose is above 8

′, see page 7,

section 4.

If you do not find a problem with the visual checks,
continue below.

Service: Timer/Softener, Service Checkout Procedure

ERROR CODE
DISPLAYED

ERR 01

ERR 02

ERR 03

ERR 04

ERR 05

POSSIBLE DEFECT

• Motor

• Position

• Motor

• Position

• Control

inoperative

switch

inoperative

switch or

or wiring

wiring

harness

harness

• Wiring

• Control

• Control

• Control

harness or
connection
to switch

• Position

switch

• Control

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