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Hard drive problems – Gateway E-4400 User Manual

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Hard drive problems

75

Hard drive problems

The SCSI drive is not recognized by the system

The IDE drive is not recognized by the system

Probable Cause

Solution

The SCSI bus is not
properly terminated.

Make sure the last device on the SCSI chain
is properly terminated.

The drive is configured
with a conflicting SCSI
address.

Change the device’s SCSI address to one that
is not currently being used by the system.

The cables are not
connected correctly.

Open the system, then check the cable
connections.

Probable Cause

Solution

The primary IDE device
may be configured
incorrectly.

Restart your computer, then press

F

1

to enter

the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Primary IDE
Master
to Auto.

The drive may not be
configured properly.

Consult the hard drive user’s guide for
instructions on how to configure the drive.

The drive cables are not
connected properly.

Open the system, then check all cables
connected to the controller card.

The drive controller is not
seated properly.

Open the system, then reseat the drive
controller.

Important

Some systems do not have IDE controller cards because
the IDE controller is built into the system board.