Gateway E-4400 - Manual (Page 80)

CD drive problems 73
CD drive problems
An audio CD produces no sound
The CD drive is not recognized by the system
Probable Cause Solution
The CD is loaded
incorrectly. Make sure the label is facing upward, then try
again.
The speakers are not
connected. Check the speaker cables. Make sure they are
connected properly and securely.
The speaker volume is
turned down. Check the volume control.
The speakers may be
muted through the
Multimedia volume
control. Double-click speaker icon on the task bar.
Make sure the mute button is not selected.
The speakers may be
faulty. Connect a set of headphones to the line out
jack to test the output. If they work, replace the
speakers.
The sound card may not
be installed correctly. Open the system, then reseat the sound card.
Make sure the cables are connected properly.
The CD drive audio
cable may be installed
incorrectly. Open the system and make sure the cables
are connected properly.
Important Some systems do not have sound cards because sound
capabilities are built into the system board.
Probable Cause Solution
The CD is not intended
for PC use. Make sure the CD is PC compatible.
The CD is loaded
incorrectly. Make sure the label is facing upward, then try
again.