GarrettCom PS14P User Manual
Page 72
S14 & PS14P (PoE) Convenient Switches Installation and User Guide (01/06)
65
www GarrettCom com
.
.
the Magnum S14-Series & PS14P(PoE) Switch and its associated cables are
functioning properly.
5.
If the problem continues after completing Step 4 above, contact your supplier of
the Magnum S14-Series & PS14P(PoE) 10/100 Mb/s Switch unit or if unknown,
contact GarrettCom, Inc by fax, phone or email ([email protected]) for
assistance.
5.2 When Calling for Assistance
Please be prepared to provide the following information.
1.
A complete description of the problem, including the following points:
a. The nature and duration of the problem;
b. Situations when the problem occurs;
c. The components involved in the problem;
d. Any particular application that, when used, appears to create the problem;
2.
An accurate list of GarrettCom product model(s)involved, with serial number(s).
Include the date(s) that you purchased the products from your supplier.