Gateway ProfileTM 5 - Manual (Page 210)

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Chapter 11: Restoring Software
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Using the Restoration CDs
Use the Gateway Restoration CDs to reinstall device drivers, your operating
system, and other programs that were preinstalled at the factory.
Important Before you try to fix a problem by reinstalling software from
your Gateway Restoration CDs, make sure that you have
tried these steps first:
■ Use the diagnostics and troubleshooting tools found in
Help and Support. For more information about
diagnostics and troubleshooting tools in Windows XP,
click Start, then click Help and Support.
Type the keyword
troubleshooting in the Search box
, then click the arrow.
■ Run System Restore. For more information about
System Restore in Windows XP, click Start, then click
Help and Support.
Type the keyword
system restore in the Search box
, then click the arrow.
■ See the Troubleshooting section of this guide.
If these steps do not resolve the problem, use the Gateway
Restoration CDs to reinstall device drivers or programs.
If reinstalling device drivers or programs does not resolve
the problem, reinstall Windows.