Grandstream Networks HT496 - Manual (Page 12)

Grandstream Networks, Inc. HT496 User Manual Page 12 of 29
Firmware 1.0.3.86 Last Updated: 7/2007
Expected outcomes:
a) A quick confirmation tone (call waiting tone) followed by a dial tone. This indicates the transfer is
successful. Hang up or place another call.
b) A quick busy tone followed by a restored call (on supported platforms only). The busy tone
indicates the transfer failed.
c) Continuous busy tone. The phone call has timed out. Note: continuous busy tone does not
indicate the transfer has been successful, nor does it indicate the transfer has failed. It often
means there was a failure to receive second NOTIFY – check firmware for most recent release.
NOTE: “Enable Call Feature” must be set to “Yes” in web configuration page.
2. Attended Transfer:
Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:
(1) A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a
dial tone
(2) A then dial C’s number then # (or wait for 4 seconds).
(3) If C answers the call, A and C are in conversation. Then A can hang up to complete
transfer.
(4) If C does not answer the call, A can press “flash” back to talk to B.
NOTE: If Attended Transfer fails, and party A hangs up, the HandTone496 will ring party A to remind A
that party B is still on the line. Party A can pick up the phone to resume conversation with party B.
3- WAY C ONFERENCING
HT496 supports Star Code Style or Bellcore Style 3-way Conference.
Star Code Style 3-way Conference
Assuming that call party A and B are in conversation. A (HT496) wants to bring C in a conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.
2. A dials *23 then C’s number then # (or wait for 4 seconds).
3. If C answers the call, then A presses FLASH to bring B, C in the conference.
4. If C does not answer the call, A can press FLASH back to talk to B.
5. If A presses FLASH during conference, C will be dropped out.
Bellcore Style 3-way Conference
Bellcore style 3-way conference is also supported. To use this method, the user must enable “Use Bell-
style 3-way Conference” in FXS1 or FXS2 web configuration.
Assuming that call party A and B are in conversation. A (HT496) wants to bring C in a conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.
2. A dials C’s number then # (or wait for 4 seconds).
3. If C answers the call, then A presses FLASH to bring B and C into the conference.
4. If C does not answer the call, A can press FLASH back to talk to B.
5. If A presses FLASH during conference, C drops out.