FUJITSU MAF3364LP - Manual (Page 111)

C141-E064-03EN 6 - 6
Note:
The "average DE surface temperature" means the average temperature at the DE surface
throughout the year when the IDD is operating.
(3) Parts that can be replaced in the field
The PCA cannot be replaced in the field. The DE cannot be replaced in the field.
(4) Service system and repairs
Fujitsu has the service system and repair facility for the disk drive. Contact Fujitsu
representative to submit information for replacing or repairing the disk drive. Generally, the
following information must be included:
a) IDD model, part number (P/N), revision number, serial number (S/N), and date of
manufacturing
b) Error status
•
Date when the error occurred
•
System configuration
•
Environmental conditions (temperature, humidity, and voltage)
c) Error history
d) Error contents
•
Outline of inconvenience
•
Issued commands and specified parameters
•
Sense data
•
Other error analysis information
CAUTION
Data loss
Save data stored on the disk drive before requesting repair.
Fujitsu does not assume responsibility if data is destroyed during
servicing or repair.