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Flowchart 2.20—no network/modem connection, Flowchart, 20—no – HP TC4400 User Manual

Page 54: Network/modem, Connection, Flowchart 2.20—no network/modem

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2–26

Maintenance and Service Guide

Troubleshooting

Flowchart 2.20—No Network/Modem
Connection

Y

Disconnect all

power from

the computer

and open.

No network

or modem

connection.

N

Done

Digital

line?

Network

or modem jack

active?

Replace jack

or have jack

activated.

Connect

to nondigital

line.

NIC/modem

configured

in OS?

Reload

drivers and

reconfigure.

Reseat NIC/modem

(if applicable).

Replace the
NIC/modem

(if applicable).

Replace

system

board.

OK?

OK?

Done

N

N

N

N

Y

Y

Y

Y

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