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Flowchart 2.7—no video, part 2 – HP TC4400 User Manual

Page 41

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Troubleshooting

Maintenance and Service Guide

2–13

Flowchart 2.7—No Video, Part 2

Y

N

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Done

Adjust external

monitor display.

Video OK?

Adjust

display

brightness.

Video OK?

Video OK?

Done

Done

Check that computer is properly

seated in docking device, for

bent pins on cable, and for

monitor connection.

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

Check brightness

of external

monitor.

Try another

external
monitor.

Internal

and external

video OK?

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if

applicable).”

Y

Y

Y

N

N

N

Remove

computer from

docking device,

if connected.

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