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Adapter not listed in device manager, 11a network adapter not installed properly – Harmony House 802.11a User Manual

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Troubleshooting

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7.

Attach the cabled antenna to the antenna base and place the antenna on top of
your desk, computer, or monitor.

8.

Turn on the computer and logon to Windows, if applicable.

9.

CardBus Card users: Insert the 802.11a adapter into an available CardBus slot.

10. Be patient while Windows automatically detects the adapter and launches the

Add New Hardware Wizard.

11. Insert the Harmony Installation CD into the computer’s CD-ROM drive.

12. Follow the on-screen instructions to install the Harmony 802.11a network adapter

using the Add New Hardware Wizard.

• Windows 98/ME users: Insert the Windows installation CD if prompted. If you

do not have a Windows installation CD, see “Windows ME and Windows 98 SE
Installation CD Requirement” on page 13.

13. If prompted, restart the computer and logon to Windows.

14. Run

SETUP.EXE from the Harmony Installation CD to launch the Harmony Utility

Setup program.

15. Follow the on-screen instructions to install the Harmony Utility.

Refer to Chapter 5 beginning on page 36 for information on how to use the Harmony
Utility.

Adapter Not Listed in Device Manager

Follow these steps if you have installed an 802.11a network adapter but it doesn’t
appear as a network adapter in the Device Manager:

1.

Open the Device Manager (located within the Control Panel’s System icon).

2.

Check the Other Devices category for a

PCI Ethernet Controller or Ethernet

Controller entry.

3.

If the entry appears in the Other Devices category, highlight it and click

Remove.

4.

Close the Device Manager.

5.

Shut down the computer and remove the Harmony 802.11a network adapter from
the computer.

6.

Follow the installation instructions in Chapter 2 to install the Harmony driver and
utility.

802.11a Network Adapter Not Installed Properly

If the Harmony Device Setup program or Windows Networking reports that the
Harmony 802.11a network adapter has not been properly installed or configured after
you have completed the Harmony Installation program, open the

Device Manager and

locate the Harmony 802.11a entry in the Network adapters category.