Photogenic Professional Lighting Matrix MCD400R Monolight with Ion Inverter, Beauty Dish, Grid, and Stand - Manual (Page 15)

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16.0 General Trouble Shooting, Service and Warranty
16.1 Common Problems & Causes
Unit does not charge.
Probable causes:
•
Fuse blown – Unplug and discharge the unit then replace fuse.
•
No line power to unit – Check line cord and outlet.
Modeling light does not turn on.
Probable causes:
•
Lamp burned out – Inspect and replace when cool.
Light flashes by itself without apparent reason.
Probable causes:
•
Defective trigger cord or trigger cord incorrectly polarized.
•
Bright light falling on photo slave.
•
Poor connection in line cord.
•
Reverse connection on trigger cord connection at camera.
•
Some radio slaves will cause interference. Consult Photogenic.
Trigger cord will not flash unit, but charge indicator shows that the system has charged.
Probable causes:
•
Defective trigger cord.
•
Defective flashtube. Turn unit off. Wait until cool, then replace flashtube. See Section 10.
•
Unit is on, but will not charge. The safety thermal detector may be activated by heavy use,
beyond specified Flashing Rates.
16.2 Service
The operator should not attempt to make repairs
Contact the Tech Support / Customer Service Department at Photogenic in Bartlett, Illinois by calling
800-682-7668 if you have any questions.