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Need more help, Audio – BenQ ZOWIE XL2746S 27" 16:9 240 Hz TN Gaming Monitor User Manual

Page 58

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58 Troubleshooting

Audio

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or
visit the local website from

www.BenQ.com

or

zowie.benq.com

for more support and local

customer service.

No sound can be heard from the connected external speakers.

• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.