beautypg.com

Power led indicator osd controls osd messages – BenQ ZOWIE XL2746S 27" 16:9 240 Hz TN Gaming Monitor User Manual

Page 57

background image

57

Troubleshooting

Power LED indicator

OSD controls

OSD messages

The image is displaced in one direction.

Download

Resolution file

from the website (see

Product support on page 3

). Refer to

"

Adjusting the Screen Resolution

". And then select the correct resolution, refresh rate and

make adjustments based on these instructions.

Faint shadow from the static image displayed is visible on the screen.

• Activate the power management function to let your computer and monitor go into a low

power "sleep" mode when not actively in use.

• Use a screensaver to prevent the occurrence of image retention.

The LED indicator is white or orange.

• If the LED lights up in solid white, the monitor is powered on.
• If the LED is illuminated in white and there is a message

Out of Range

on the screen, this

means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Download

Resolution file

from the website (see

Product support on page 3

). Refer to "

Adjusting the Screen Resolution

". And then select

the correct resolution, refresh rate and make adjustments based on these instructions.

• If the LED is illuminated in orange, the power management mode is active. Press any button

on the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.

• If the LED is off, check the power supply mains socket, the external power supply and the

mains switch.

The OSD controls are inaccessible.

To unlock the OSD controls when it is preset to be locked, press and hold any key for 10
seconds.

A message

Out of Range

on the screen during computer boot up process.

If there is a message

Out of Range

on the screen during computer boot up process, this

means computer compatibility caused by operating system or graphic card. The system will
adjust the refresh rate automatically. Just wait until the operating system is launched.