OpenEye SaleGuard - Manual (Page 61)

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SaleGuard offers several unique Key Performance Indicators to accurately produce exception-based
reports. The following table indicates what the Key Performance Indicators are, and what information
they can provide.
Key Performance Indicator Description
Average Keyed Items Per
Scanned Item Differentiates between scanned items and items entered manually.
Average Number of
Scanned Items Per Minute Monitors the number of items charged for per minute.
Average Sales Per Hour
Worked Monitors the number of sales per hour.
Average Time Between
Scanned Items Monitors the time spent between scanned items.
Average Time Between
Transactions Monitors the amount of time between completed transactions. A
transaction is defined as a group of events (Item Sale, Coupon,
Refund, Void, etc.) for one instance with one customer. A grocery
customer purchasing a cart full of produce counts as a single
transaction.
Average Time to Complete
a Transaction Records the time spent between the first and last item of a
transaction being entered into the POS system.
Average Time to Process
Customer Payment Monitors the time between the last item entered into the POS
system, and the close of the transaction. This tells you how long it
takes between when the total has been calculated and the payment
has been made.
Cost Per Item Monitors the average cost per item.
Events Per Day Monitors the total number of items scanned per day.
Sales Per Transaction Monitors the total number of items in each transaction.
Store Coupons % of
Transactions Monitors the percentage of items in a transaction that include
coupon discount.
Total Transactions Per Day Monitors the total number of transactions per day.
Transactions Per Error
Correct Monitors the number of transactions for each error correction.
Transactions Per Manager
Override Monitors the number of transactions for each manager override.
Transactions Per No Sale Monitors the number of transactions for each No Sale.
Transactions Per Refund Monitors the number of transactions for each refund issued.
Transactions Per Void Monitors the number of transactions for each voided transaction.