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Using risk analysis – OpenEye SaleGuard User Manual

Page 31

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31

Using Risk Analysis

When the Risk Analysis page is first loaded, all locations are displayed. This page ranks each location
by Risk Rank. The Risk Rank is the order of locations and cashiers from lowest performing to best
performing. This page quickly shows which locations may have problems that need to be reviewed
further.

Follow these steps to examine the Risk Analysis page.

1.

Click

Risk Analysis

on the control bar.

2.

Click a store in the

Locations

column to see the cashiers at that location. KPI data is shown for

each cashier at the location.

3.

Click an employee in the

Operators

column to view their statistical data.

This page displays all transactions associated with a specific exception for the selected cashier. By
default,

Void

is displayed first. To change the exception, click

Voids

, and then click the exception you

want to view.

Some of the button functions on this screen include the following.

View Video

View video of a specific transaction.

View Receipt

View the receipt for a specific transaction.

Performance Report

Generate a performance report for the specified employee.

To return to the previous Risk Analysis page, click

.