Using risk analysis – OpenEye SaleGuard User Manual
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Using Risk Analysis
When the Risk Analysis page is first loaded, all locations are displayed. This page ranks each location
by Risk Rank. The Risk Rank is the order of locations and cashiers from lowest performing to best
performing. This page quickly shows which locations may have problems that need to be reviewed
further.
Follow these steps to examine the Risk Analysis page.
1.
Click
Risk Analysis
on the control bar.
2.
Click a store in the
Locations
column to see the cashiers at that location. KPI data is shown for
each cashier at the location.
3.
Click an employee in the
Operators
column to view their statistical data.
This page displays all transactions associated with a specific exception for the selected cashier. By
default,
Void
is displayed first. To change the exception, click
Voids
, and then click the exception you
want to view.
Some of the button functions on this screen include the following.
View Video
–
View video of a specific transaction.
View Receipt
–
View the receipt for a specific transaction.
Performance Report
–
Generate a performance report for the specified employee.
To return to the previous Risk Analysis page, click
.