OpenEye SaleGuard - Manual (Page 29)

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The Risk Analysis page is the heart of the SaleGuard exception-based reporting software. Risk Analysis
allows loss prevention managers to identify the best and lowest performing employees based on the
use of Key Performance Indicators. By default, the date range for the Risk Analysis page is set to 14
days but a range up to 90 days can be selected. Selecting 90 days provides a much broader, longer
term view of the data.
KPI Weighting
SaleGuard allows you to customize the weighting for each KPI relative to the other KPIs. By default,
KPIs are weighted equally. This means is that cashiers are ranked based on performance in several
KPIs. With this configuration, Voids carry no more weight than the Sales, Items, or any other KPI. If your
business places more value specific KPIs, your reports can indicate this by adjusting the KPI weights.
For information about specific KPIs, refer to Appendix A of this manual.
In the weighted example, Events Per Day are three times more important than Sales Per
Transactions and Transactions Per Void , and Transactions Per No Sale and Transactions Per
Refund are twice as important as Transactions Per No Sale and Transactions Per Void . With this
configuration, employees with more Events Per Day, Transactions Per No Sale, and Transactions
Per Refund will move to the top of the Risk Analysis list.
The weighting can be adjusted at any time on the Risk Analysis page. Click the KPIs to select new
ones, and type your desired weights into the appropriate fields, then click Apply .
Default KPI Settings Weighted KPI Settings