ARRIS TR3300-AC Users Guide - Manual (Page 58)

Chapter 8: Troubleshooting
Release 33 STANDARD 1.5 February 2015 TR3300-AC 802.11ac Wireless Router User Guide 58
Change the security mode to “disabled”. Enable one of the other security modes as soon as
you find the problem.
A misconfiguration could lock out all access to the Wireless Router. If you think this has
happened, see Resetting the Wireless Router to Factory Defaults.
My wireless Internet connection stops working sometimes
This is usually caused by interference. Two common sources are 2.4GHz “remote”
telephones and microwave ovens. If you cannot remove the interfering product, try using a
different channel.
I can get on the Internet, but everything is slow
If the Web site you are visiting is very popular, that site may be having trouble servicing all
the requests. If other sites download quickly, wait for a few minutes and try again. Usage
during peak hours may also affect the connection speed.
Other communications on the LAN, or interference with wireless connections, may slow
down the connection.