AltiGen MAXCS 7.5 MaxInSight - Manual (Page 18)

14 MaxInSight Manual
1. To select a workgroup, highlight it and click the Right-arrow
button. You can select multiple workgroups to monitor, but in
this configuration only one workgroup view at a time is
displayed. When multiple workgroups are selected, the data of
each one is displayed in rotation. You can specify the order of
the rotating display by arranging the order of the selected
workgroups: highlight a workgroup and click the Up or Down
arrow button to move it to where you want it.
2. Select the fields you want to monitor. The fields are arranged
in three categories: Queue, Workgroup, Agent. To see an
Select
work-
groups to
view
Highlight a
field to see
it described
here