Quantum Internal Storage System Travan 40 GB - Manual (Page 24)

Troubleshooting
Tape Operations Troubleshooting
20 Quantum Travan 40 GB Internal Storage System
Figure 12 Master/
Slave Jumpers
Reconfiguration
Tape Operations Troubleshooting
4
If, after a period of successful operation, the tape drive appears to fail
during a backup or restore.
• Retension the tape. See the backup-software manual for instructions.
• Make sure the drive-activity light is off. Remove the cartridge and
reinsert it into the drive. Retry the backup or restore procedure.
• Try a different cartridge—preferably one that has never been used.
• Make sure you are using the correct type of tape cartridge (see
table 1 ). You cannot use TR-1, TR-2, TR-3, TR-4, or QIC-80 tapes with
this drive.
• Clean the tape mechanism.
• Check to make sure all cables are securely connected and all jumpers
are set appropriately.
• Turn off the computer. Wait for the computer to power down. Then
restart the system. Restart the backup software, making sure that no
other programs (such as virus scanners) are running.
Master/slave
jumpers
40-pin IDE interface
connector
1234
pin 39 pin 1
pin 40 pin 2
Power
connector
pin 1 pin 4
Master/slave jumper
Cable-select (CSEL jumper
Reserved (do not use)
Reserved (do not use)
Jumper settings for Travan 40 tape drive
Tape drive set as “slave”
Tape drive set as “master”
Tape drive set for “cable select” (tape
drive is master or slave depending on
the interface table.