IBM 6274 - Manual (Page 69)

Chapter 6. Troubleshooting
55
Rapid Access IIIe Keyboard problems
Symptom Action
All or some keys on the
keyboard do not work. Verify that:
1. The computer is turned on.
2. The keyboard cable is securely connected to the
keyboard connector on the computer. For the location of
the keyboard connector, see “Connecting cables” on
page 8.
3. If one or more of the Rapid Access buttons are the only
keys that are not working, you might have these buttons
disabled or not assigned to a function. Use the help
system in the Rapid Access Customization Keyboard
program to help diagnose problems with Rapid Access
Buttons. To access the program and start the help system:
a. From the Windows desktop, click Start.
b. Select Settings, and then click Control Panel.
c. Double-click Keyboard (Rapid Access). The Rapid
Access Keyboard Customization program starts.
d. Click Help.
If you cannot correct the problem, have the computer
serviced.