Intelligent Motion Systems UDAS-1001E - Manual (Page 37)

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3.4 3.4 Troubleshooting Tips Troubleshooting Tips
3.4.1 Basic Troubleshooting
If you are unable to successfully communicate with the UDAS unit, this section contains
troubleshooting hints which may help identify the problem.
Verify that all of the proper connections have been made between the computer, UDAS unit(s),
and the equipment being monitored. If running SYSCHECK displays a message on the computer
monitor in a pop-up window as shown in FIGURE 3.11, System Error message window, reference
section 3.4.1.1, Verify Lower Level Drivers.
FIGURE 3.11 System Error message window
3.4.1.1 3.4.1.1 Verify Lower Level Drivers Verify Lower Level Drivers
To verify that low-level drivers are functional, check the USB port, UDAS driver, and power.
USB Port USB Port
Verify the system has a USB port that is properly installed from the Windows’ Start menu by
following these steps:
1.
From the Start button, click Settings, then click Control Panel.
2.
Double-click on the System icon.
3.
Click the Device Manager tab.
4.
Click the View devices by type radio button.
If you do not see the Universal serial bus controller, resolve the problem with the USB port before
continuing.