HP LaserJet 1320nw Wireless - Manual (Page 37)

ENWW Solving general wireless networking problems 31
Solving general wireless networking problems
For most wireless printing problems, the first step is to try printing a network configuration page.
To print a configuration page, when the printer is in the Ready state, press and hold the Go
button for 5 seconds. For more information, see
Network configuration page .
If the network configuration page does not print, verify the following:
● Printer is set up and powered on
● Print cartridges are installed correctly
● Printer is on and the paper tray is loaded
● Printer is free of paper jams
● Network connections are secure
● Cable connections are secure
● Printer covers are closed
If any of the above are problems, see the HP LaserJet 1160 and HP LaserJet 1320 Series Printer
User Guide.
If the network configuration page does print, you can begin to solve the problem by checking the
Wireless light, as described below.
Check the wireless light
Look at the printer's Wireless light. If the Wireless light is off, wireless networking has been
disabled. Verify the printer’s network settings match the network settings (see
Printer has the
wrong wireless network settings .) Then, verify the following:
● An Ethernet cable is not connected to the printer. Connecting an Ethernet cable to the printer
automatically turns off the wireless radio. Unplug the cable.
● The system administrator, or someone else on the network, has not disabled the radio, using
the EWS.
If the Wireless light is on, try reprinting the document, then look at the printer's Ready light.
If the Ready light is flashing, the printer’s wireless communications feature is working correctly.
If the Wireless light is on steadily, the wireless radio is functioning, but the printer and the
computer cannot communicate.
● The printer's network settings do not match the settings for your network. See Printer has the
wrong wireless network settings .
● The computer might be set to the wrong wireless profile. See Computer's wireless card is set
to the wrong wireless profile .
● A personal software firewall might block communication between the printer and the
computer. See
Radio signal is weak .