Hoover Carpet Cleaner - Manual (Page 16)

Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of pur-
chase. This warranty provides, at no cost
to you, all labor and parts to place this
appliance in correct operating condition
during the warranted period. This war-
ranty applies when the appliance is pur-
chased in the United States including its
territories and possessions, or in Canada
or from a U. S. Military Exchange.
Appliances purchased elsewhere are
covered by a limited one year warranty
which covers the cost of parts only. This
warranty does not apply if the appliance
is used in a commercial or rental appli-
cation.
This warranty only applies when the
product is in use in the country or territo-
ry in which it is purchased.
Warranty service can only be obtained
by presenting the appliance to one of
the following authorized warranty service
outlets. Proof of purchase will be
required before service is rendered.
1. Hoover Sales and Service
Centers.
2. Hoover Authorized Warranty
Service Dealers (Depots).
For an automated referral of autho-
rized service outlets in the U.S.A.,
phone 1-800-944-9200 OR visit
Hoover on-line at hoover.com
This warranty does not cover pick up
delivery, or house calls; however, if you
mail your appliance to a Hoover Sales
and Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state.
If further assistance is needed, or if
there are questions concerning this war-
ranty or the availability of warranty ser-
vice outlets, contact the Consumer
Response Center,
Phone 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
1-800-263-6376.
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Machine won’t run
Problem: Low suction
Problem: Clean solution won’t
dispense
Problem: Brushes/brush indicator
won’t rotate during floor cleaning
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage In wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Possible cause
Possible solution
• Recovery tank full/automatic
shut off engaged
• Remove and empty recovery tank
• Blockage In tool on end of hose
• Remove tool and clear blockage
• Recovery tank lid not on
correctly
• Make sure lid is on securely
• Recovery tank front panel not
replaced after stair or upholstery
cleaning
• Replace recovery tank front panel
(page 13)
Possible cause
Possible solution
• Solution tank not firmly in place
• Make sure tank is securely locked in
position
• Solution tank empty
• Refill tank according to instructions for
surface being cleaned
• Recovery tank lid not on
correctly
• Make sure lid is firmly in place
•
Pump needs to be “primed” (when
using tool)
• See “Before using tool” section, p. 12
Possible cause
Possible solution
• Indicator screen dirty
• Remove clear cover over indicator
and clean screen; replace cover
• Speed selector on OFF
• Move speed selector to Low or Hi
5. If you have a
problem
16
Storage
Before storing:
• Empty solution tank and rinse
thoroughly with clean water.
• Replace empty solution tank
and turn carpet cleaner ON.
Squeeze trigger and push
carpet cleaner forward and
back several times to expel any
solution remaining in the carpet
cleaner’s system. (Do not use
carpet cleaner on wood floors.)
• Empty recovery tank and rinse
thoroughly with clean water.
Allow brushes and underside of
carpet cleaner to air dry thorough-
ly before storing carpet cleaner on
a carpeted or wood surface.
Do not store carpet cleaner with a
full solution tank In place.
Lubrication
The motor is equipped with bearings
which contain sufficient lubrication
for the life of the motor. The addition
of lubricant could cause damage.
Do not add lubricant to motor
bearings.
Service
To obtain approved HOOVER ser-
vice and genuine HOOVER parts,
locate the nearest
Hoover Sales
and Service Center or Authorized
Hoover Warranty Service Dealer
(Depot) by:
• checking the Yellow Pages
under Vacuum Cleaners -
Household” OR
• checking the list of Sales and
Service Centers provided with
this cleaner OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S.
only) OR-
• checking the Service section of
Hoover on-line at hoover.com
Please do not send your cleaner to
Hoover in North Canton, Ohio for
service, this will only result in delay.
If further assistance Is needed, con-
tact the Hoover Consumer
Response Center,
Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering
parts. (The model number appears
on the back of the cleaner.)