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Software services, Hp limited warranty statement – HP 7700 User Manual

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hp photosmart 7700 series

chapter 4

22

software services

HP periodically provides updates to the printer software. You can download
these updates by going to www.hp.com/support or by using the software that
came with your printer. Updates of the HP Photo & Imaging software are
available on CD only.

To receive printer software updates using the software that came with your
printer, follow these steps:

Windows PC — From the Start menu, select Programs (in Windows XP,
select All Programs); Hewlett-Packard; then HP Software Update.

Macintosh — From the HP Inkjet Utility, select Support from the pop-up
menu, then click Support.

hp limited warranty statement

A.

Extent of Limited Warranty

1

Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from
defects in material and workmanship for the duration specified above, which duration begins on the date of
purchase by the customer.

2

For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP
does not warrant that the operation of any product will be uninterrupted or error free.

3

HP’s limited warranty covers only those defects which arise as a result of normal use of the product, and does
not cover any other problems, including those which arise as a result of:

Improper maintenance or modification;

Software, media, parts, or supplies not provided or supported by HP; or

Operation outside the product's specifications.

4

For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the
warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials
charges to service the printer for the particular failure or damage.

5

If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP’s
warranty, HP shall either repair or replace the defective product, at HP’s option.

6

If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP
shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7

HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8

Any replacement product may be either new or like-new, provided that it has functionality at least equal to that
of the product being replaced.

9

HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10

HP's limited warranty is valid in any country or region where the covered HP product is distributed by HP.
Contracts for additional warranty services, such as on-site service, are available from any authorized HP service
facility in countries or regions where the product is distributed by HP or by an authorized importer. For phone
support in Europe please check for the details and conditions of phone support in your country or region by
consulting the following Web site: www.hp.com/support. Alternatively, you can ask your dealer or call HP at the
phone number indicated in this booklet. As part of our constant efforts to improve our phone support service, we
advise you to check our Web site on a regular basis for new information regarding service features and
delivery.

Country/Region

Europe, Middle East, Africa

Software warranty

90 days

Printer warranty

1 year