HP 7700 - Manual (Page 18)

hp photosmart 7700 series
chapter 4
18
Windows 98 only
When I connect a USB cable
between the printer and my
computer, the Add New Hardware
Wizard does not appear. Your USB cable may not be
working or may not be connected
properly.
1 Turn off the printer and
disconnect the USB cable from
the printer.
2 Unplug the power cord from the
printer.
3 Wait about 10 seconds.
4 Plug the power cord into the
printer and turn on the printer.
5 Reconnect the USB cable to the
printer.
If you are still having problems, try
using another USB cable.
OR
1 Click Start, Settings, Control
Panel.
2 Double-click the System icon.
3 Click the Device Manager tab.
4 Click the (+) icon next to the
Universal Serial Bus controllers
option. If you see a USB host
controller and a USB root hub
listed, USB is probably enabled.
If you do not see these devices
listed, refer to your computer’s
documentation or contact the
computer manufacturer for more
information about enabling and
setting up USB.
Problem Possible cause Solution