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HP 7700 User Manual

Page 16

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hp photosmart 7700 series

chapter 4

16

During installation, the system
requirements dialog box appears,
indicating that my computer
monitor’s display resolution does
not meet the minimum system
requirements.

Your monitor’s display resolution is
set below minimum system
requirements. For more
information, see system
requirements on page 18.

1 Click Cancel in the system

requirements dialog box.

2 Right-click the Desktop and

select Properties.

3 Click the Settings tab.
4 Move the slider to the right until

the resolution is 800 x 600 or
higher.

5 Click Apply. A Monitor Settings

message appears.

6 Click Yes to accept the changes.
7 Reinstall the printer software.

The software did not install
correctly on my computer.
OR
I need to reinstall the printer
software.
(Continued on the following page)

There may be a conflict with your
virus protection program.
OR
There may be a conflict with
another software program.

Uninstall the printer software. To
do this, insert the HP Photosmart
CD into your computer, then follow
the instructions on your computer
screen. If the prompt to uninstall
does not appear, use the
instructions on page 11 to
uninstall the software.

Windows 98, ME, and XP
1 Pause or disable any active

virus protection programs or
other startup programs during
installation. Important: Restore
original settings once the install
is complete.

2 From the Start menu, click Run.

Type MSCONFIG in the run
command line and click OK.
The Configuration Utility
appears.

3 From the General tab, click

Selective Startup and deselect
the Load Startup Group Items
or Load Startup Items check
box.

4 Click OK and restart the

computer.

5 Insert the HP Photosmart printer

software CD that came with
your printer.

6 Once software installation is

complete, repeat step one.

7 When the Configuration Utility

appears, click Normal Startup.

8 Click OK and restart the

computer. When the computer
restarts, remove the HP
Photosmart CD and follow the
setup instructions in the HP
Photosmart Setup Guide
that
came with your printer.

Problem

Possible cause

Solution