Understanding printer messages – HP 2500C/CM User Manual
Page 38
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Message Explanation
Solution
OFFLINE
The printer is offline.
Press to set the printer online.
CANCELING JOB
The printer is canceling
the current print job.
[COLOR] INK OUT,
One of the ink cartridges
Replace the appropriate cartridge.
REPLACE CART
(black, cyan, magenta
or yellow) is out of ink.
[COLOR] CART
One of the ink cartridges
Replace the appropriate cartridge.
FAULTY, REPLACE
(black, cyan, magenta
or yellow) is faulty.
[COLOR] CART
One of the ink cartridges
Insert the appropriate cartridge.
MISSING, INSERT
(black, cyan, magenta or
yellow) is missing.
[COLOR] PRNT-HD
One of the printheads
Replace the appropriate printhead.
FAULTY, REPLACE
(black, cyan, magenta
or yellow) is faulty.
[COLOR] PRNT-HD
One of the printheads
Insert the appropriate printhead.
MISSING, INSERT
(black, cyan, magenta
or yellow) is missing.
PRNT-HD ACCESS
The Printhead Access
Close the cover and press to resume
COVER OPEN
Cover is open.
printing.
TOP COVER OPEN
The Top Cover is open.
Close the cover and press to resume
printing.
PAPER JAM, OPEN
There is paper jammed
Open the Top Cover to remove paper.
TOP COVER
in the printer.
When finished, close the Top Cover and
press to resume printing.
CARRIAGE JAM,
The Carriage is jammed.
Open the Top Cover to clear obstruction.
OPEN TOP COVER
When finished, close the Top Cover and
press to resume printing.
CARRIAGE JAM,
The Carriage is jammed.
Open the Printhead Access Cover to
OPEN ACC COVER
remove obstruction. When finished, close
the Printhead Access Cover and align
printheads.
Understanding Printer Messages
Note: [ ] in the Message column indicate variables.
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