Replacing printheads – HP 2500C/CM User Manual

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Replacing Printheads
If the printheads are faulty, the printer will show an error message and the
printer will stop printing. When this happens, replace the printhead.

For more information, refer to the Troubleshooting section.

1. Ensure that the printer is on.
2. Open the Ink Cartridge Door.
3. Grasp the side of the Printhead Access Cover and lift firmly to snap the

cover open and remove it from the printer. You may have to use some
force to open the cover.

4. Release the printhead latch by pulling it towards you to unhook. Once

unhooked, bring the latch towards the back of the printer.

5. Remove the damaged printhead by lifting it out of its socket.

6. Remove the new printhead from its package.
7. Remove the protective tape from the printhead.

8. Insert the new printhead into its color-coded slot.
9. Push the printhead down firmly.

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