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Error messages on the computer – HP PhotoSmart M22 User Manual

Page 140

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140

HP Photosmart M22/M23 User’s Manual

Error Messages on the Computer

Message

Possible Cause

Solution

Cannot Connect

To Product

The computer

needs to access

files in memory

during HP Instant

Share setup. But

either the internal

memory is full, or if

an optional

memory card is

installed, the card

is full.

If internal memory or the

optional memory card is full,

transfer the images to a

computer (see page 87) and

then delete the images from

the camera to free-up space

(see page 69).

The camera is

turned off.

Turn on the camera.

The camera is not

working correctly.

Try connecting the camera

directly to a PictBridge-

certified

printer, and print an

image. This will verify that

the optional memory card,

USB connection, and the

USB cable are functioning

correctly.

The cable is not

connected

correctly.

Make sure that the cable is

firmly connected to the

computer and camera.

The camera is set

to the Digital

Camera setting,

but the computer

cannot recognize

the camera as a

digital camera.

Change the USB setting to

Disk Drive (see

page 97).

The camera then appears as

another disk drive on the

computer so you can copy

the image files to the

computer.

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