HP Server Blades BL30p - Manual (Page 30)

Service and Support
Offerings (HP Care Pack
Services)
NOTE: The HP Care Pack services for ProLiant BL p-Class server blades, cover the server
blade and the p-Class blade enclosure that the server blade is installed in as well as
interconnects, power enclosure with power supplies and power distribution.
Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years UA203A
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years, Electronic UA203E
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years UA204A
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic UA204E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years UA205A
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic UA205E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years UA206A
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic UA206E
Installation & Start-up Services
ProLiant BL p-Class Blade Server Hardware Installation UA219A
ProLiant BL p-Class Blade Server Hardware Installation, Electronic UA219E
ProLiant BL p-Class Enclosure and Server Blade Hardware Installation U4971A
ProLiant BL p-Class Enclosure and Server Blade Hardware Installation, Electronic U4971E
Provides for the Installation and Start-up of Compaq's Rapid Deployment Pack on a Customer
supplied server designated as a Deployment Server. Includes the deployment of a single server.
This new server will be deployed using either one of the pre-configured scripts or an image. In
addition, the service will provide for the capture and storage of the configuration of the newly
deployed server and orientation on product usage. To be delivered during standard office ours,
standard office days. U5683A
Provides for the Installation and Start-up of Compaq's Rapid Deployment Pack on a Customer
supplied server designated as a Deployment Server. Includes the deployment of a single server.
This new server will be deployed using either one of the pre-configured scripts or an image. In
addition, the service will provide for the capture and storage of the configuration of the newly
deployed server and orientation on product usage. To be delivered during standard office ours,
standard office days. Electronic. U5683E
NOTE: For more information, customer/resellers can contact http://www.hp.com/hps/ .
QuickSpecs
HP ProLiant BL30p Server Blade
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DA - 11958 North America — Version 6 — September 24, 2004 Page 30