Chapter 7: troubleshooting and support, Problems and solutions – HP 930 Series User Manual
Page 75

Chapter 7: Troubleshooting and support
75
Chapter 7:
Troubleshooting and
support
Problems and solutions
NOTE
If you still cannot solve your problem after reviewing the
troubleshooting information provided in the following
table, you can run diagnostic tests on your camera to try
to isolate and solve the problem yourself. The diagnostic
tests for the HP Photosmart 930 series digital camera are
provided on the following
website:
www.hp.com/support
.
Problem
Possible cause Solution
The camera
does not
turn on.
The batteries
are functioning
incorrectly, are
dead, are
installed
incorrectly, or
are missing.
The charge in the batteries can
be low or completely drained. Try
installing new or recharged
batteries.
Ensure that the batteries are
inserted correctly.
Do not use ordinary alkaline
batteries. For best results, use
photo-lithium batteries or
rechargeable NiMH batteries. If
you must use alkaline batteries,
use high-grade “ultra” or
“premium” varieties.
- Photosmart M525 (46 pages)
- Photosmart 612 (84 pages)
- Photosmart R927 (58 pages)
- Photosmart R818 (220 pages)
- Photosmart R837 (56 pages)
- M305/M307 (154 pages)
- M407 (4 pages)
- M630 Series (48 pages)
- CC450 (82 pages)
- Photosmart E327 (130 pages)
- 320 Series (2 pages)
- Photosmart E317 (138 pages)
- R830/R840 (59 pages)
- Mz60 (28 pages)
- Photosmart Mz60 Series (48 pages)
- Photosmart 730 series (116 pages)
- R725 (56 pages)
- 612 (84 pages)
- PhotoSmart M23 (180 pages)
- M537 (49 pages)
- R818 (200 pages)
- R927 (2 pages)
- 2425 (186 pages)
- 318 (88 pages)
- M440 Series (2 pages)
- 720 Series (88 pages)
- PB360T (64 pages)
- Photosmart R927 R927 (44 pages)
- 715 (2 pages)
- PhotoSmart 945 (150 pages)
- PhotoSmart R967 (62 pages)
- R707 (191 pages)
- PhotoSmart C500 (4 pages)
- E217 (16 pages)
- R827 (56 pages)
- PhotoSmart 620 (80 pages)
- M527 (46 pages)
- PhotoSmart 850 (112 pages)
- M415 (178 pages)
- R967 (2 pages)
- Photosmart E330 series (68 pages)
- Version 3.0 (114 pages)
- 630 series (124 pages)
- R607 (179 pages)
- 930 (118 pages)