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HP Photosmart E317 User Manual

Page 101

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101

Troubleshooting and Support

Unable to

communicate with

printer.

There is no

connection

between the

camera and

printer.

• Check that the printer is

turned on.

• Make sure the cable is

connected between the

printer and the camera.

If that does not work,

turn off the camera and

disconnect it from the

USB cable. Turn the

printer off and then on

again. Re-connect the

camera and turn it on.

Unable to Print.

Error reading

image file.

The image file

may be corrupt,

or too large.

• Turn off the camera. Re-

connect the camera

and turn it on.

• If that does not work,

transfer the image file

to your computer and

try printing the image

file from the computer.

No printable

images in

memory.

or
No printable

images on card.

The camera has

no still images.

Video clips

cannot be printed

directly from the

camera.

Disconnect the camera

from the printer, then take

still images before

reconnecting the camera

to the printer.

Cannot print video

clips.

You tried to select

video clip for

printing. Video

clips cannot be

printed from the

camera.

If your printer supports

printing video clips,

transfer the video clip to

your computer and print

them from your computer.

Message

Possible Cause

Solution