Before you call for service, 38 questions? before you call for serviceé – Hotpoint RGB506 User Manual

Page 38

QUESTIONS?

BEFORE YOU CALL FOR SERVICEÉ

PROBLEM

POSSIBLE CAUSE

TOP BURNERS DO NOT

¥ Make sure electrical plug is plugged into a live power outlet.

LIGHT OR DO NOT

¥ Burner holes on the side or around the top of burner may be clogged. Remove

BURN EVENLY

burners and clean them with a sewing needle or twist tie. Make sure you do not
enlarge the holes.

¥ Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions

for Standing Pilot Models section in Surface Cooking.

BURNER FLAMES VERY

¥ If range is connected to LP gas, check all steps in the Installation Instructions.

LARGE OR YELLOW

SURFACE BURNERS

¥ The oven gas shut-off valve may have accidentally been moved during

LIGHT BUT OVEN

cleaning or moving.

DOES NOT

Check the oven gas shut-off valve.

OVEN WILL NOT WORK

¥ Plug on the range is not completely inserted in the electrical outlet.

¥ Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions

for Standing Pilot Models section in Using Your Oven.

¥ The circuit breaker in your house has been tripped, or a fuse has been blown.

¥ Oven controls not properly set.

OVEN TEMPERATURE

¥ The OVEN CONTROL knob needs adjustment. See the Adjust the

TOO HOT OR TOO COLD

Oven ThermostatÑ

Do It Yourself section.

FOOD DOES NOT ROAST

¥ Oven controls not properly set. See the Baking or Roasting section.

OR BAKE PROPERLY

¥ Shelf position is not correct.

¥ Incorrect cookware or cookware of improper size is being used.

¥ Oven thermostat needs adjustment. See the Adjust the Oven ThermostatÑ

Do It Yourself section.

¥ Aluminum foil used improperly in the oven.

¥ Oven bottom not securely seated in position.

FOOD DOES NOT

¥ Oven controls not properly set. See the Broiling section.

BROIL PROPERLY

¥ Oven door and/or broiler drawer not closed.

¥ Improper shelf position being used. See the Broiling section.

¥ Food is being cooked on a hot pan.

¥ Cookware is not suited for broiling.

¥ Aluminum foil used on the broiler pan grid has not been fitted properly

and slit as recommended.

¥ Oven bottom not securely seated in position.

STRONG ODOR

¥ Improper air/gas ratio in oven. Adjust oven burner air shutter.

¥ An odor from the insulation around the oven liner is normal for the first few

times oven is used. This is temporary.

If you need more helpÉcall, toll free:
GE Answer Center

800.626.2000
consumer information service