HP 4500c - Manual (Page 23)

18
hp support
after the warranty period
Call (208) 323-2551.
Charges are $25.00 per issue, charged to your credit card.
If you think your HP product might need service, call HP Customer Support, which
can help determine if service is required.
hewlett-packard upgraded warranty statement
You can buy an extended, comprehensive warranty for your HP product, but
you must do so within 180 days of purchasing the product.
Upgrade your standard factory warranty to three years with the
HP SupportPack. Service coverage begins on product purchase date and the
pack must be purchased within the first 180 days of product purchase. HP will
determine the hardware service offering based upon the outcome of system
self-test programs run by the customer through the initial call to HP Customer
Support. If during your technical support call it is determined that your product
needs replacement, then HP will ship you this replacement product the next
business day free of charge. This warranty upgrade offers maximized uptime
and productivity, the convenience of door-to-door pickup and delivery, with all
packaging and freight prepaid by HP.
Available in the US only. For more information call 1-888-999-4747 or visit
http://www.homeandoffice.hp.com and select “warranty upgrades” under
“product support.”
obtain support
worldwide
Telephone support is free for one year in Asia and the South Pacific, and for 30
days in the Middle East and Africa.
The information contained in this document and the applicable conditions for
HP phone support are subject to change without notice. Please check for the
latest information and conditions at http://www.hp.com/cposupport/loc/
regional.html.
Alternatively, you can ask your dealer or call HP at the phone number listed in
this document. For English support in Europe, contact +44 (0) 207 512 52 02.
P_usermanual.book Page 18 Tuesday, April 16, 2002 10:44 AM