Service and support, Quickspecs – HP PROLIANT DA - 13716 User Manual

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Service and Support

For increased uptime, productivity and ROI -HP Care Pack packaged services for Servers

These days, you need to get the most out of your server investment-you can't afford not to. When you buy
HP server products and solutions, it's also a good time to think about what levels of service and support
you may need. To help take the worry out of deploying, designing, maintaining, and managing your
environment, we've designed a portfolio of service options that are as: flexible, reliable and scalable as
your server. Unlike server-only vendors, we take a holistic approach to your entire environment, bridging
storage, servers, blades, software and network infrastructures with our HP Care Pack packaged services
for Servers.

HP Care Pack Services: Upgrading or extending standard server and storage warranties cost effectively

HP Care Pack Services offer a standard reactive hardware and software support services suite sold
separately, or combined with our Support Plus and Support Plus 24 services. The portfolio also provides
a combination of integrated proactive and reactive services, such as Proactive 24 Service and Critical
Service. In addition with HP Proactive Select, you can acquire the specific proactive constancy and
technical services. HP Proactive Select menu offers a broad set of service options that you can mix and
match depending on your specific requirements. Proactive service options include offers for server,
storage, network, SAN device, software, environment and education services.

HP server and storage lifecycle support services offer a full spectrum of customer care-from technology
support to complex migrations to complete managed services. HP Factory Express provides
customization, integration and deployment services for turnkey solutions. HP Education Services offer
flexible, comprehensive training on to help your IT staff get the most out of your server and storage
investments. HP Financial solutions extend innovative financing and cost-effective asset management
programs-from purchase to equipment retirement.
Learn more:

www.hp.com/services/servers

and

www.hp.com/services/storage

NOTE:

NOTE: Care Pack Services availability may vary by product and country.

HP Care Pack Services are sold by HP and HP Authorized Service Partners:

Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at

http://www.hp.com/go/lookuptool

QuickSpecs

HP ProLiant MicroServer

Service and Support

DA - 13716 Worldwide — Version 10 — March 23, 2011

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