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Bluetooth – HP H1940 EN User Manual

Page 110

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9–6

User’s Guide

Troubleshooting

Bluetooth

For more information on Bluetooth (h1940 models only), refer to
Chapter 8, “Using Bluetooth.”

Problem

Solution

I cannot discover
another device.

• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure you have not limited your ability to see devices.
• Be sure the device you are attempting to connect to is on

and allows access to being discovered by other devices.

I can see other
devices, but I
cannot connect
or exchange
data with them.

• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure the other device has not restricted your access.

Other devices
cannot find or
connect to my
device.

• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure you have not restricted other devices from finding

yours.

• Check your Bluetooth settings to ensure you have allowed

your device to be discovered and others to connect.

Other devices
do not receive
my correct
business card
information.

• Be sure you have correctly set up your business card

information in Bluetooth Settings.

• Check Bluetooth Settings to be sure you have not

restricted this function.

This manual is related to the following products: