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HPP Enterprises 2740P User Manual

Page 100

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To recover the original hard drive image using

f11

, follow these steps:

1.

If possible, back up all personal files.

2.

If possible, check for the presence of the HP Recovery partition: select Start, right-click
Computer, click Manage, and then click Disk Management.

NOTE:

If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 7 operating system DVD and the Driver Recovery disc (both
purchased separately). For additional information, refer to the “Using a Windows 7 operating
system DVD (purchased separately)” section in this guide.

3.

If the HP Recovery partition is listed, restart the computer, and then press

esc

while the “Press

the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4.

Press

f11

to enter the HP Recovery menu.

5.

Follow the on-screen instructions.

Using a Windows 7 operating system DVD (purchased separately)

If you are unable to boot (start up) your computer and you cannot use the system repair discs you
previously created (select models only), you must purchase a Windows 7 operating system DVD to
reboot the computer and repair the operating system. Make sure that your most recent backup
(stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system
DVD, go to

http://www.hp.com/support

, select your country or region, and then follow the on-screen

instructions. You can also order the DVD by calling technical support. For contact information, refer to
the Worldwide Telephone Numbers booklet included with the computer.

CAUTION:

Using a Windows 7 operating system DVD completely erases hard drive contents and

reformats the hard drive. All files you have created and any software installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 7 operating system DVD, follow these steps:

NOTE:

This process takes several minutes.

1.

If possible, back up all personal files.

2.

Restart the computer, and then insert the Windows 7 operating system DVD into the optical
drive before the Windows operating system loads.

3.

When prompted, press any keyboard key.

4.

Follow the on-screen instructions.

5.

Click Next.

6.

Select Repair your computer.

7.

Follow the on-screen instructions.

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Chapter 7 Backup and recovery

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