GE 600 Series 30 Inch Slide-In Gas Smart Range Owners Guide - Manual (Page 30)

30
49-2001193 Rev. 0
Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Check out self-help videos and FAQ at
GEAppliances.com/support .
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Food does not cook
properly Your new oven has a different cooking system
from your old oven and therefore may cook
differently than your old oven. For the first few uses, follow your recipe times and
temperatures carefully. If you still think your new oven
is too hot or too cold, you can adjust the temperature
yourself to meet your specific cooking preference. See the
Settings section.
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper size
being used. See the Oven Cookware section.
Oven temperature needs adjustment. See the Settings section.
Ingredient substitution Substituting ingredients can change the recipe outcome.
Cakes are lopsided/uneven 8QLWZDVQRWSURSHUO\OHYHOHGZKHQLQVWDOOHG Level the oven. Reference the Installation Instructions for
the unit.
Racks slide in or out on
their own 8QLWZDVQRWSURSHUO\OHYHOHGZKHQLQVWDOOHG Level the oven. Reference the Installation Instructions for
the unit.
Food "runs" to one side of
pan or griddle 8QLWZDVQRWSURSHUO\OHYHOHGZKHQLQVWDOOHG Level the cooktop. Reference the Installation Instructions for
the unit.
Sometimes the oven takes
longer to preheat to the
same temperature Cookware or food in oven. The cookware or food in the oven will cause the oven to
take longer to preheat. Remove items to reduce preheat
time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
8VLQJDQH[WHQVLRQUDFNLQVWHDGRIDIODWUDFN The extension rack is heavier than a flat rack and takes
more energy to heat. This is normal.
To decrease preheat time, use a flat rack.
Different cooking modes. The different cooking modes use different preheat
methods to heat the oven for the specific cooking mode.
Some modes will take longer than others.
Food does not broil
properly Oven controls improperly set. Make sure you select the appropriate broil mode. See the
Cooking Modes section.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended. If using aluminum foil conform to pan slits.
Excessive smoking during
broiling Food too close to the broil burner and element Lower the rack position of the food.
Strong odor An odor from the insulation around the inside of
the oven is normal for the first few times the oven
is used. This is temporary and will go away after several uses or
run a Bake 500 and/or Broil Hi for 45 minutes.
Display is blank and the
oven does not work or
respond A fuse in your home may be blown or the circuit
breaker tripped. Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted in the
electrical outlet. Make sure electrical plug is plugged into a live, properly
grounded outlet.
Display is blank The clock is turned off. See the Settings section.