Samsung 30 Inch Over the Range Convection Smart Microwave User Manual - Manual (Page 75)

English 75
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ouble
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Information codes
If the oven fails to operate, you may see an information code on the display. Check the
table below for the code, and then follow the directions.
Code Description Action
C-20
The temperature sensor
read the temperature
incorrectly.
Touch the STOP/CLEAR Eco button and
operate again. If it appears again, turn
off the microwave oven, let it sit for
more than 30 seconds, and then try
setting again.
If this code re-appears, call your local
SAMSUNG Customer Care Center.
C-21
Temperature sensor
detects a higher
temperature than the
set temperature. Turn off the microwave oven and let it
cool, then try the setting again.
If this code re-appears, call your local
SAMSUNG Customer Care Center.
C-F0
The microwave has
sensed an internal
communications failure.
Unplug the power cord of the oven,
and contact a local SAMSUNG Customer
Care Center.
C-A1
The oven has failed to
sense the opening or
closing of the damper for
1 minute.
C-F1
Only occurs when
EEPROM Read or Write is
not working.
C-D0
Control buttons are
touched over 10 seconds.
Clean the keys and check if there is
water on the surface around key. If it
appears again, turn off the microwave
oven, let it sit for more than
30 seconds, and then try setting again.
If this code re-appears, call your local
SAMSUNG Customer Care Center.
C-F2
There is a button
malfunction.
Stop the oven and then try again. If
this code re-appears, call your local
SAMSUNG Customer Care Center.
MC17T8000C_AA-01_EN+MES.indb 75 MC17T8000C_AA-01_EN+MES.indb 75 2020-10-07 5:56:47 2020-10-07 5:56:47