Samsung 30 Inch Over the Range Convection Smart Microwave User Manual - Manual (Page 70)

English 70
Tr
ouble
shoo
ting
Troubleshooting
Problem Cause Action
The oven exterior
gets too hot
during operation. There is not enough ventilation
space around the oven. There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Check the
installation guide and make sure
that the microwave is far enough
away from walls and cabinets
for proper ventilation.
Objects are on top of the oven. Remove all objects on the top of
the oven.
The door cannot
be opened
properly. Food residue is stuck between
the door and oven interior. Clean the oven and then open
the door.
The oven does
not heat. The oven may not work if too
much food is being cooked or
improper cookware is being
used. To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1-2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a flat
bottom.
Heating is weak
or slow. The oven may not work if too
much food is being cooked or
improper cookware is being
used. To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1-2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a flat
bottom.
MC17T8000C_AA-01_EN+MES.indb 70 MC17T8000C_AA-01_EN+MES.indb 70 2020-10-07 5:56:47 2020-10-07 5:56:47