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Troubleshooting internet browser issues – LG UQ7570PUJ 50" 4K HDR Smart LED TV User Manual

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If you experience any of the problems below while using the product, please check the
following. There may not be a problem with the product.

I cannot see any content in HOME.

You may not be able to see the content if the service country setting has been changed.
Change to the service country you are going to use the service from in

General

System

Location

LG Services Country

.

(Some models may not be supported.)

If you cannot see some apps, it may be because you deleted them. Please reinstall the
appropriate app.

If the app is deleted, you can download the app at

Apps

and reinstall it. Go to

Apps

to find and install the app you want.

The type of supported content differs by country.

The content offerings are subject to change or interruption by the service provider.

Troubleshooting Internet Browser Issues

Troubleshooting Internet Browser Issues

If you experience any of the problems below while using the product, please check the
following. There may not be a problem with the product.

Some parts of a particular website are not visible when I am using the Internet.

The

Web Browser

supports only HTML5 media, it does not support Flash Plug-in.

The

Web Browser

does not support plug-in installation.

On the

Web Browser

, it may not be possible to play media files in formats other than :

JPEG/PNG/GIF

You cannot save attachments or images.

If the

Use Block Ads

feature is turned on, the area on the website that appears to show

an ad will appear blank. If some content on the website is hidden and invisible, try setting

Settings

Use Block Ads

to

Off

in

Web Browser

.

Sponsored AD

on the new tab

page will be displayed even if you set the

Use Block Ads

feature to

Off

.

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